Official Documents

Privacy Policy jiliraja99 – Malaysia User Data Protection

Your privacy is more than a legal obligation to us — it is a responsibility we take seriously. This document clearly explains how your personal data is collected, used, and protected at jiliraja99.

Last Updated: 1 January 2026

Commitment Data Protection We

Six core principles that shape how jiliraja99 handles user personal data.

High-Level Encryption

All data is transmitted over HTTPS connections with 256-bit SSL encryption. Sensitive information such as passwords and payment details is never stored in plain text.

Minimum Data Collection

Jiliraja99 only collects data that is genuinely necessary for platform operations and legal compliance. We do not collect excessive or irrelevant data beyond the scope of our services.

No Data Selling

Your personal data is never sold, rented, or traded to any third party for marketing purposes. Your data belongs to you — not as a business commodity.

Full User Control

You have the right to access, correct, download, or request deletion of your personal data at any time. This can be initiated through your account settings or by contacting our support team.

Malaysia PDPA Compliance

Jiliraja99 operates in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data handling practices comply with applicable local legislation.

Communication Controls

You may choose to receive or opt out of any marketing communications from jiliraja99. An unsubscribe option is available in every email we send and through your account settings.

1Introduction

Jiliraja99 ("we", "platform") is committed to protecting the privacy of every individual who uses our website and services at jiliraja99.org. This Privacy Policy sets out in detail how we collect, process, store, and protect your personal information.

By registering an account or using any part of the jiliraja99 platform, you agree to the data handling practices set out in this document. If you do not agree, please stop using the platform and contact us for data deletion.

This Privacy Policy is written in English to ensure Malaysian users clearly understand their rights and choices. This version is the official binding document for legal purposes.

Note: This policy applies to all access channels — website, mobile app, email, and all official communications from jiliraja99.

2Personal Data We Collect

Jiliraja99 collects personal information through several channels. Below is a summary of the data categories we collect and their sources:

Data Category Example Information Source
Identification Information Full name, date of birth, MyKad number Account registration, KYC
Contact Information Email address, phone number, residential address Registration, profile forms
Financial Information Bank account number, transaction history Deposits, withdrawals, KYC
Usage Data Game history, session duration, game preferences Automated platform activity
Technical Data IP address, device type, web browser, operating system Automated system logs
Communication Data Live chat history, support emails, feedback Customer support interactions
We do not collect sensitive information such as biometric data, medical records, or religious/political affiliations unless specifically required by law.

3How We Use Your Personal Data

The data we collect is used for the following lawful purposes:

  • Account Management: Creating and maintaining user accounts, verifying identity during login, and the KYC process
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and efficiently
  • Legal Compliance: Meeting anti-money laundering (AML), know your customer (KYC), and required reporting obligations
  • Platform Security: Detecting and preventing fraud, unauthorized access, and platform abuse
  • Service Improvement: Analyzing usage patterns to improve the interface, performance, and user experience
  • Support Communications: Responding to enquiries, resolving complaints, and providing technical support
  • Marketing Communications: Sending promotional information and relevant offers – only where you have given your consent

Jiliraja99 will not use your data for any purpose not stated above without first obtaining your additional consent.

4Data Storage & Security

Jiliraja99 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

  • 256-bit SSL encryption for all data transmitted between your device and our servers
  • Fully encrypted database with role-based access control (RBAC)
  • Intrusion detection system (IDS) and 24/7 monitoring
  • Two-factor authentication (2FA) for internal administrative access
  • Regular security audits by independent third parties
  • Mandatory data protection training for all staff who handle user data
Our commitment: In the event of any security breach affecting your data, we will notify impacted users within 72 hours of detecting the incident.

5Third-Party Data Sharing & Disclosure

Jiliraja99 does not sell, rent, or trade your personal data to any third party. However, we may share your data in the following limited circumstances:

  • Service Providers: Third parties that support platform operations, such as payment gateway providers, cloud services, and analytics tools – all bound by strict confidentiality agreements
  • Legal Compliance: When required by a court, law enforcement agency, or regulatory authority under a valid order
  • Fraud Prevention: With selected industry partners for identity verification and cross-platform fraud prevention
  • Business Transfers: In the event of a merger, acquisition, or sale of business assets — users will be notified in advance
jiliraja99 never shares user data with third-party advertisers, data brokers, or any marketing entity without explicit user consent.

6Cookies & Tracking Technologies

Jiliraja99 uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage patterns. There are three main categories of cookies we use:

  • Essential Cookies: Required for core platform functions such as login sessions, security, and language preferences. Cannot be disabled.
  • Analytics Cookies: Helping us understand how users interact with the platform through non-personally identifiable usage data.
  • Preference Cookies: Saving your preferences such as display settings and game choices for a more personalized experience.

You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect platform functionality. Third-party cookies are not permitted on the jiliraja99 platform without our strict oversight.

7Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and global data protection best practices, you have the following rights regarding your personal data:

👁️
Right to Access You may request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
✏️
Right to Rectification If the data we hold is inaccurate or outdated, you have the right to correct it via your account profile settings or by contacting our support team.
🗑️
Right to Erasure You may request deletion of your personal data. Such requests are subject to mandatory legal retention requirements.
⏸️
Right to Restriction of Processing You may request that we restrict the processing of your data in certain situations, including while a data accuracy dispute is being resolved.
📦
Right to Data Portability You have the right to receive your personal data in a machine-readable format for transfer to another platform upon request.
🚫
Right to Object You may object to the processing of your data for direct marketing purposes at any time, with no penalty.
To submit any data rights request, please contact our customer support team via live chat. We will process your request within 14 business days.

8Children's Data Protection

The jiliraja99 platform is strictly for adult users aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18.

If we determine that a minor's data has been collected unintentionally, we will take immediate action to delete that data and close the associated account. Parents or guardians who discover that their child has registered a jiliraja99 account are urged to contact our support team immediately.

jiliraja99 employs an age verification system during the registration and KYC process. Any individual who provides false age information to register bears full responsibility for that violation.

9International Data Transfers

In certain operational situations, user data may be processed or stored outside Malaysia — particularly when using cloud services or international technical infrastructure providers. jiliraja99 ensures that any such data transfers are carried out with adequate safeguards:

  • Data transfer agreements that comply with recognized data protection standards
  • Regular security assessments of all international service providers
  • Data encryption in transit and at rest
  • Binding non-disclosure agreements (NDA) with all infrastructure partners

We only work with service providers that have a proven data security track record and comply with international industry standards.

10Data Retention Period

Jiliraja99 retains your personal data for as long as your account is active or as long as necessary to provide our services. However, minimum retention periods are set by legal requirements:

  • Financial Transaction Records: Minimum 7 years in accordance with Malaysia's financial regulatory requirements
  • KYC Documents: Minimum 5 years after the business relationship ends
  • Platform Activity Logs: 2 years for security and audit purposes
  • Support Communication Records: 3 years for reference and dispute resolution
  • Marketing Data: Until you withdraw consent, or the account is closed

Once the applicable retention period has expired, data will be permanently deleted or fully anonymised so it can no longer be linked to any individual.

11Changes to This Privacy Policy

Jiliraja99 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. When material changes occur, we will:

  • Updating the "Last Updated" date at the top of this document
  • Displaying in-account notifications during the user's next login session
  • Sending notification emails to all registered users

We encourage you to review this page regularly to stay up to date. Continued use of the platform after any changes are published will be considered acceptance of the updated policy.

12Contact Us About Privacy

If you have any questions, concerns, or wish to submit a request regarding your personal data, the jiliraja99 Data Protection Officer (DPO) team is ready to assist you.

You can reach us via:

  • Live Chat: Available 24/7 directly from the jiliraja99 platform
  • Support Email: [email protected] (displayed as text only)
  • Via Account: The "Privacy Settings" section in your account profile

All privacy-related enquiries will receive a response within 5 business days. Data deletion or transfer requests are processed within 14 business days.

Our commitment: Every privacy-related request is taken seriously and processed in accordance with established internal procedures. No request will be disregarded.

Your Data Is Safe With jiliraja99

We prioritize your privacy in every aspect of platform operations. Register now and enjoy a safe, transparent, and responsible gaming experience.

Bahasa Melayu